Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Columbus (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

10% associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience at Lowe's.

You will assist with locating merchandise, answer questions, stock supplies, and process orders. The role may involve cross-training across departments, and is suitable for those who enjoy helping people with home improvement needs.

Qualifications

• 6 Months Experience using a computer or common retail technology.
• Reading, writing, and performing basic arithmetic.
• Ability to stand, sit, and perform duties as needed.
• Lift 25 lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas to improve customer service.
• Prepare department merchandise according to customer needs.
• Guide customers through shopping or checkout.

Skills

Customer service

Communication

Basic math

Computer use

Smartphone

Tablet

Tools

Smartphone

Tablet

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience at Lowe's.

You will assist with locating merchandise, answer questions, stock supplies, and process orders. The role may involve cross-training across departments, and is suitable for those who enjoy helping people with home improvement needs.