Customer Service & Home Solutions Associate

Lowe's; Brownsville (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, expert assistance across departments such as Appliances, Hardware, and Paint. You will process orders, stock shelves, and support store operations while delivering a positive shopping experience.

The role emphasizes strong communication, basic math, and the ability to work with diverse teams in a dynamic retail environment.

Qualifications

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to stand for long periods and lift up to 75 pounds with assistance as needed.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Bi-lingual

Customer service

Computer skills

Retail tech experience

Physical stamina

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, expert assistance across departments such as Appliances, Hardware, and Paint. You will process orders, stock shelves, and support store operations while delivering a positive shopping experience.

The role emphasizes strong communication, basic math, and the ability to work with diverse teams in a dynamic retail environment.