Customer Service & Home Solutions Associate

Lowe's Companies, Inc.; State College (Centre County); On-site; USD 12,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) with match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a seamless shopping experience. The role spans multiple departments and often involves assisting with locating items and processing orders.

Candidates should be comfortable with computer use, basic arithmetic, and a willingness to stand for long periods. Part-time schedules and growth opportunities are available within Lowe's benefits program.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail tech experience

Basic arithmetic

Mobility and stamina

Job description

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a seamless shopping experience. The role spans multiple departments and often involves assisting with locating items and processing orders.

Candidates should be comfortable with computer use, basic arithmetic, and a willingness to stand for long periods. Part-time schedules and growth opportunities are available within Lowe's benefits program.