Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Murphy (NC); Sur place; USD 17 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is hiring a Customer Service Associate to greet customers, assist with product searches, and help ensure smooth store operations. You’ll work across departments, stock merchandise, assist with orders and deliveries, and support customers at checkout with a positive, service-driven approach.

Preferred candidates bring basic computer skills, familiarity with retail tech, and a willingness to learn. The role may involve lifting up to 25 lbs and standing for extended periods.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Bi-lingual skills

Basic computer/retail tech

Description du poste

Lowe's is hiring a Customer Service Associate to greet customers, assist with product searches, and help ensure smooth store operations. You’ll work across departments, stock merchandise, assist with orders and deliveries, and support customers at checkout with a positive, service-driven approach.

Preferred candidates bring basic computer skills, familiarity with retail tech, and a willingness to learn. The role may involve lifting up to 25 lbs and standing for extended periods.