Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Jacksonville (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

Associate Discount 10%

Track to the Trades program

Job summary

Lowe’s Customer Service Associate role in Jacksonville, AR, offers the chance to help customers find products and resolve home improvement needs with friendly, knowledgeable service. You’ll welcome customers, assist with locating merchandise, and process orders while maintaining shelves and stock.

The position supports a part-time schedule with opportunities for growth. A strong focus on customer care, basic computer use, and teamwork are valued in our diverse store environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Arithmetic basics

Physical stamina

Lifting up to 25 lbs

Job description

Lowe’s Customer Service Associate role in Jacksonville, AR, offers the chance to help customers find products and resolve home improvement needs with friendly, knowledgeable service. You’ll welcome customers, assist with locating merchandise, and process orders while maintaining shelves and stock.

The position supports a part-time schedule with opportunities for growth. A strong focus on customer care, basic computer use, and teamwork are valued in our diverse store environment.