Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Marshall (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe’s Customer Service Associate role is designed for people who enjoy helping customers with home improvement needs. You will greet shoppers, assist with product selection, and ensure merchandise is organized and accessible. The position emphasizes friendly service, problem solving, and timely checkout.

Ideal for those seeking part-time hours with a supportive team, training, and opportunities to develop retail skills while working in a dynamic store environment.

Qualifications

• 6 months computer experience.
• 6 months experience with common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to stand for extended periods and lift 25 lbs.
• Bi-lingual skills preferred.

Responsibilities

• Greet customers and provide friendly and professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time arrival.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise (e.g., tint/paint, cut pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail tech experience

Basic math/numbers

Physical endurance

Lift 25 lbs

Job description

Lowe’s Customer Service Associate role is designed for people who enjoy helping customers with home improvement needs. You will greet shoppers, assist with product selection, and ensure merchandise is organized and accessible. The position emphasizes friendly service, problem solving, and timely checkout.

Ideal for those seeking part-time hours with a supportive team, training, and opportunities to develop retail skills while working in a dynamic store environment.