Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Bentonville (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

Associate discount

Job summary

Lowe's Stores in Bentonville, AR is looking for a Customer Service Associate to greet customers, assist with product selection, and ensure a positive shopping experience. You’ll work across departments to help customers find items, answer questions, and complete transactions with accuracy and courtesy.

This part-time role offers flexible schedules, a supportive team, and access to Lowe's benefits programs including health insurance options, tuition assistance, a company 401(k) plan, an associate

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech familiarity

Basic math

Tools

Smartphones/Tablets

Job description

Lowe's Stores in Bentonville, AR is looking for a Customer Service Associate to greet customers, assist with product selection, and ensure a positive shopping experience. You’ll work across departments to help customers find items, answer questions, and complete transactions with accuracy and courtesy.

This part-time role offers flexible schedules, a supportive team, and access to Lowe's benefits programs including health insurance options, tuition assistance, a company 401(k) plan, an associate