Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Jacksonville (FL); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's in Jacksonville, FL is seeking a Customer Service Associate to warmly welcome customers and help them find the right products for home improvement needs. You will interact with shoppers throughout the day, answer questions, and ensure customer satisfaction.

The role offers a part-time schedule with opportunities to learn and grow, plus access to Lowe's benefits, education programs, and discounts. Prior retail or customer service experience is helpful but not required.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Able to stand/sit for extended periods
• Able to lift 25 lbs unassisted or with help when needed

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers in locating and handling merchandise
• Restock shelves and ensure attractive displays
• Process orders and deliveries accurately
• Cross-train in other areas to support store operations
• Prepare merchandise in department as needed (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina

Lifting 25lbs

Job description

Lowe's in Jacksonville, FL is seeking a Customer Service Associate to warmly welcome customers and help them find the right products for home improvement needs. You will interact with shoppers throughout the day, answer questions, and ensure customer satisfaction.

The role offers a part-time schedule with opportunities to learn and grow, plus access to Lowe's benefits, education programs, and discounts. Prior retail or customer service experience is helpful but not required.