Customer Service & Home Improvement Specialist

Lowe's; Dallas (TX); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Dallas is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth checkout experience. You will load merchandise, answer questions, and support multiple departments as needed.

The role emphasizes friendly, professional service and the ability to adapt to store needs. Benefits include health insurance options, tuition assistance, a 401(k) with company match, an employee stock purchase program, a 10% associate discount, and access to Track to

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Bi-lingual

Customer service

Communication

Attention to detail

Problem solving

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's in Dallas is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth checkout experience. You will load merchandise, answer questions, and support multiple departments as needed.

The role emphasizes friendly, professional service and the ability to adapt to store needs. Benefits include health insurance options, tuition assistance, a 401(k) with company match, an employee stock purchase program, a 10% associate discount, and access to Track to