Home Improvement Sales & Service Associate

Lowe's; Easton (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, accurate service. The role emphasizes assisting with merchandise and processing orders while maintaining store standards and safety.

Opportunities exist across departments based on needs and skill sets. Benefits include health insurance options, tuition assistance, 401(k) with company match, Employee Stock Purchase Program, and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills (Preferred)

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Retail experience

Computer skills

Communication

Job description

Lowe’s is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, accurate service. The role emphasizes assisting with merchandise and processing orders while maintaining store standards and safety.

Opportunities exist across departments based on needs and skill sets. Benefits include health insurance options, tuition assistance, 401(k) with company match, Employee Stock Purchase Program, and a 10% associate discount.