Customer Service Pro — Home Improvement

Lowe's Home Centers, LLC; Harrisburg (Dauphin County); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health Insurance

Tuition assistance

401(k) plan

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll handle questions, locate merchandise, and occasionally load items while supporting multiple departments to best meet customer needs.

Ideal candidates bring basic computer use, familiarity with retail tech, and comfort with lifting up to 25 pounds. A friendly, helpful attitude is essential for this role in-store.

Qualifications

• 6 Months Experience using a computer for input/output
• 6 Months Experience using common retail technology such as smartphones/tablets
• Reading, writing, and basic arithmetic
• Able to stand for long periods and perform duties as required
• Minimally lift 25lbs unassisted or more with accommodation if needed

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Help customers locate and select products
• Stock and replenish shelves as needed
• Process orders and deliveries accurately for on-time receipt
• Cross-train in other store areas to support customer service
• Prepare department merchandise per customer needs (e.g., paint tint, pipes)
• Guide customers through shopping or checkout

Skills

Computer use

Retail tech

Reading & basic math

Prolonged standing

Lifting 25 lbs

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll handle questions, locate merchandise, and occasionally load items while supporting multiple departments to best meet customer needs.

Ideal candidates bring basic computer use, familiarity with retail tech, and comfort with lifting up to 25 pounds. A friendly, helpful attitude is essential for this role in-store.