Customer Service & Home Improvement Expert

Lowe's Companies, Inc.; Plymouth (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to greet customers and assist with locating products across departments, while ensuring timely delivery and satisfaction. You will load, stock, and organize merchandise, answer questions, and guide shoppers through checkout with a friendly attitude.

Ideal candidates have basic computer and retail tech skills, are comfortable standing for long periods, and can lift 25 lbs. Bilingual skills are a plus, and prior retail experience is helpful.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Stamina

Lifting 25lbs

Smartphone usage

Tablet usage

Tools

Smartphone apps

Tablets

Job description

Lowe's is hiring a Customer Service Associate to greet customers and assist with locating products across departments, while ensuring timely delivery and satisfaction. You will load, stock, and organize merchandise, answer questions, and guide shoppers through checkout with a friendly attitude.

Ideal candidates have basic computer and retail tech skills, are comfortable standing for long periods, and can lift 25 lbs. Bilingual skills are a plus, and prior retail experience is helpful.