Customer Service & Home Improvement Advisor Flexible Hours

Lowe's Companies, Inc.; Upper Providence Township (PA); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) matching

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to greet customers, help them locate products and provide friendly, knowledgeable service in a fast-paced home improvement environment.

The role supports several departments and may involve stocking, assisting at checkout, and taking care of customer requests with a positive attitude. Part-time hours and growth opportunities are available, with benefits and training provided.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer skills

Bilingual

Job description

Lowe’s is hiring a Customer Service Associate to greet customers, help them locate products and provide friendly, knowledgeable service in a fast-paced home improvement environment.

The role supports several departments and may involve stocking, assisting at checkout, and taking care of customer requests with a positive attitude. Part-time hours and growth opportunities are available, with benefits and training provided.