Home Improvement Customer Advisor — Flexible Hours

Lowe's Companies, Inc.; Essex Junction (VT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) with company match

Tuition assistance

Lowe's Associate Discount

Paid time off

Job summary

Lowe’s Customers Service Associate role focuses on welcoming shoppers, assisting with product selection, and delivering friendly service to meet home improvement needs.

Responsibilities include helping customers locate items, stocking shelves, processing orders, and supporting other store areas as needed. Opportunities exist across Appliances, Cabinets, Flooring, and more, with a strong emphasis on teamwork.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Basic math skills

Physical stamina

Job description

Lowe’s Customers Service Associate role focuses on welcoming shoppers, assisting with product selection, and delivering friendly service to meet home improvement needs.

Responsibilities include helping customers locate items, stocking shelves, processing orders, and supporting other store areas as needed. Opportunities exist across Appliances, Cabinets, Flooring, and more, with a strong emphasis on teamwork.