Customer Service Pro — Flexible Hours, Home Improvement

Lowes; Fultondale (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s invites you to join as a Customer Service Associate, where you’ll help customers find products and solutions for home improvement while delivering friendly, hands-on service. This role supports diverse departments and emphasizes customer satisfaction across daily interactions with shoppers.

This position offers flexible part-time opportunities, performance-based growth, and competitive benefits designed to support your well-being and financial future.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Job description

Lowe’s invites you to join as a Customer Service Associate, where you’ll help customers find products and solutions for home improvement while delivering friendly, hands-on service. This role supports diverse departments and emphasizes customer satisfaction across daily interactions with shoppers.

This position offers flexible part-time opportunities, performance-based growth, and competitive benefits designed to support your well-being and financial future.