Customer Care & Home Improvement Advisor (Flexible Hours)

Lowe's Companies, Inc.; Sinking Spring (Berks County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with locating items, stocking shelves, preparing merchandise, and processing orders to ensure timely deliveries.

You will interact with customers throughout the day, answer questions, and may rotate through departments based on store needs. This role emphasizes friendly service and teamwork.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech familiarity

Basic math

Physical stamina

Job description

Lowe's is hiring a part-time Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with locating items, stocking shelves, preparing merchandise, and processing orders to ensure timely deliveries.

You will interact with customers throughout the day, answer questions, and may rotate through departments based on store needs. This role emphasizes friendly service and teamwork.