Customer Service & Home Improvement Advisor

Lowe's Companies, Inc.; Mount Sterling (IL); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

The Lowe’s Customer Service Associate role at Lowe’s Companies, Inc. invites you to greet customers, help them find the right products, and deliver friendly service across departments.

You’ll stock merchandise, answer questions, and support customers from entry to checkout in a store environment that values teamwork and growth. Benefits include health insurance options, tuition assistance, a company-matching 401(k) with Employee Stock Purchase Program, a 10% associate discount, and opportunities

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail technology

Reading and arithmetic

Prolonged standing

Lifting 25lbs+

Job description

The Lowe’s Customer Service Associate role at Lowe’s Companies, Inc. invites you to greet customers, help them find the right products, and deliver friendly service across departments.

You’ll stock merchandise, answer questions, and support customers from entry to checkout in a store environment that values teamwork and growth. Benefits include health insurance options, tuition assistance, a company-matching 401(k) with Employee Stock Purchase Program, a 10% associate discount, and opportunities