Customer Service Pro — Home Improvement & Benefits

Lowe's Companies, Inc.; Oakland (MD); On-site; USD 42,981,000 - 44,700,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. seeks a Customer Service Associate to greet customers, guide them to products, and ensure an excellent shopping experience across departments. You will help locate items, stock shelves, and process orders, while delivering friendly service throughout the store.

The role supports growth through bilingual opportunities, continual learning, and teamwork. Benefits include health plans, tuition assistance, and the Lowe's associate discount.

Qualifications

• 6 months experience using a computer and retail technology (smartphones/tablets).
• Basic arithmetic, reading and writing skills.
• Ability to stand/sit for extended periods and lift 25 lbs or more with/without accommodation.
• Comfort handling merchandise and assisting customers across departments.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock replenishment and shelf maintenance.
• Process orders and deliveries accurately.
• Cross-train in other areas to improve service quality.
• Prepare department merchandise to meet customer needs.

Skills

Retail/customer service experience

Bi-lingual skills

Computer use

Smartphone/Tablet experience

Reading/Writing/Arithmetics

Job description

Lowe's Companies, Inc. seeks a Customer Service Associate to greet customers, guide them to products, and ensure an excellent shopping experience across departments. You will help locate items, stock shelves, and process orders, while delivering friendly service throughout the store.

The role supports growth through bilingual opportunities, continual learning, and teamwork. Benefits include health plans, tuition assistance, and the Lowe's associate discount.