Customer-Focused Sales & Service Associate

Lowe's Companies, Inc.; Warwick (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's Customer Service Associate role focuses on welcoming customers and helping them find the right home improvement products and services. You will listen to customer needs, answer questions, and ensure satisfaction through accurate assistance and friendly service.

Employees gain access to health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount, plus opportunities to learn new trades and grow with Lowe's.

Qualifications

• 6 months experience using a computer and basic arithmetic
• Experience with retail technology such as smartphones and tablets
• Able to stand for long periods and lift up to 25 lb unassisted
• Ability to lift 25 lb and work in a retail setting

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers with locating merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to enhance service
• Guide customers through shopping or checkout

Skills

Computer skills

Retail tech

Basic math

Standing & lifting

Tools

Smartphones/Tablets

Job description

Lowe's Customer Service Associate role focuses on welcoming customers and helping them find the right home improvement products and services. You will listen to customer needs, answer questions, and ensure satisfaction through accurate assistance and friendly service.

Employees gain access to health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount, plus opportunities to learn new trades and grow with Lowe's.