Customer Service Hero: Fast-Paced Problem-Solver

Domino; East Salmon (ID); On-site; USD 29,000 - 38,000; Full time

Job summary

Domino is seeking a Customer Service Rep in East Salmon, Idaho to be the friendly face and voice of the store, helping customers with orders, questions, and problems.

You will process orders, handle returns and exchanges, document interactions in our CRM, and collaborate with teammates to deliver fast, accurate service that keeps guests smiling.

Join a team that values cheerful service, quick thinking, and ongoing training to sharpen product knowledge and delight our community.

Qualifications

• Clear spoken and written communication with customers.
• Ability to charm customers from diverse backgrounds.
• Proactive problem solving to resolve inquiries.
• Comfort navigating computer systems and software.
• Experience with CRM software.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail to avoid errors.
• Team player who can work independently.
• Flexible and adaptable to changing priorities.
• High school diploma or equivalent.

Responsibilities

• Serve as the first point of contact for customers and inquiries.
• Process orders, returns, and exchanges accurately.
• Coordinate with other departments to resolve issues.
• Maintain up-to-date knowledge of products and services.
• Document customer interactions in the CRM system.
• Support team goals and uphold quality standards.

Skills

Excellent communication

People skills

Problem solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Domino is seeking a Customer Service Rep in East Salmon, Idaho to be the friendly face and voice of the store, helping customers with orders, questions, and problems.

You will process orders, handle returns and exchanges, document interactions in our CRM, and collaborate with teammates to deliver fast, accurate service that keeps guests smiling.

Join a team that values cheerful service, quick thinking, and ongoing training to sharpen product knowledge and delight our community.