Customer Service Hero: Fast, Friendly, Problem-Solver

Domino's; Salmon (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's in Salmon, Idaho is seeking a friendly Customer Service Rep to greet customers, take orders, and resolve questions with a smile. You will be the face of the store, juggle orders, process exchanges, and keep accurate records in our CRM.

The role rewards clear communication, teamwork, and the ability to adapt in a fast-paced environment. Previous customer service experience is welcome, with a sense of humor and a willingness to learn our menu and systems.

Qualifications

• Clear speaking and writing communication is required.
• Strong people skills suited for diverse customers.
• Ability to resolve issues and handle complaints calmly.
• Tech-savvy with basic computer systems and CRM.
• Experience with CRM software and data entry.

Responsibilities

• Greet customers in-store and answer inquiries.
• Take and process orders, returns, and exchanges.
• Coordinate with departments to meet customer needs.
• Maintain knowledge of products and promotions.
• Document customer interactions in the CRM system.
• Identify issues and escalate to management when needed.
• Contribute to team meetings and training sessions.
• Support the creation of a customer service playbook.
• Help meet performance and quality standards.

Skills

Communication skills

People skills

Problem-solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's in Salmon, Idaho is seeking a friendly Customer Service Rep to greet customers, take orders, and resolve questions with a smile. You will be the face of the store, juggle orders, process exchanges, and keep accurate records in our CRM.

The role rewards clear communication, teamwork, and the ability to adapt in a fast-paced environment. Previous customer service experience is welcome, with a sense of humor and a willingness to learn our menu and systems.