Store Customer Service Pro - Quick, Friendly, Problem-Solving

Domino; Ammon (ID); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino is seeking a Customer Service Rep to be the friendly face and voice of the brand, handling inquiries, processing orders, returns, and exchanges in a fast-paced store environment, and turning customer interactions into positive experiences.

You will document all customer interactions in our CRM, collaborate with other departments to match solutions to issues, and contribute ideas to improve the customer service playbook.

Qualifications

• Jedi-level communication skills (oral and written).
• People skills to charm customers from diverse backgrounds.
• Problem-solving abilities to anticipate concerns.
• Tech-savvy and able to navigate computer systems.
• CRM software experience.
• Multitasking in a fast-paced environment.
• Attention to detail and accuracy.
• Team player with the ability to work independently.

Responsibilities

• Be the friendly face and voice, handling inquiries and providing information.
• Document customer interactions in the CRM system.
• Process orders, returns, and exchanges as needed.
• Collaborate across departments to meet customer needs.

Skills

Communication

Customer service

Problem solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino is seeking a Customer Service Rep to be the friendly face and voice of the brand, handling inquiries, processing orders, returns, and exchanges in a fast-paced store environment, and turning customer interactions into positive experiences.

You will document all customer interactions in our CRM, collaborate with other departments to match solutions to issues, and contribute ideas to improve the customer service playbook.