Customer Service & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Louisiana (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

Up to 3% 401(k) Match

Paid Time Off

Job summary

Tower Loan is hiring a full-time Customer Service Representative on-site to deliver exceptional service, promote financial solutions, and support loan processing. You will handle payments, balance cash drawers, and assist with branch operations in a fast-paced environment.

Ideal candidates bring customer service experience and a reliable vehicle; a high school diploma or GED is required, with benefits including growth opportunities and competitive pay.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver’s license and a reliable vehicle.
• Cash handling, sales, or customer service experience is preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative duties such as checking branch mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is hiring a full-time Customer Service Representative on-site to deliver exceptional service, promote financial solutions, and support loan processing. You will handle payments, balance cash drawers, and assist with branch operations in a fast-paced environment.

Ideal candidates bring customer service experience and a reliable vehicle; a high school diploma or GED is required, with benefits including growth opportunities and competitive pay.