Customer Service & Finance Advisor — Growth Path

towerloan; Troy (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

PTO

Paid holidays

Annual raises

Monthly incentives

Charitable campaigns

Job summary

Tower Loan seeks a Customer Service Representative to deliver exceptional service, build relationships, and promote financial solutions in an on-site Troy, AL office.

The role involves processing payments, handling cash, driving loan production, and supporting office operations. Competitive pay, incentives, and comprehensive benefits accompany a clear path to leadership through our training and growth opportunities.

Qualifications

• Requires High School Diploma or GED.
• Valid driver's license and reliable vehicle.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail and filing.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan seeks a Customer Service Representative to deliver exceptional service, build relationships, and promote financial solutions in an on-site Troy, AL office.

The role involves processing payments, handling cash, driving loan production, and supporting office operations. Competitive pay, incentives, and comprehensive benefits accompany a clear path to leadership through our training and growth opportunities.