Customer Service Executive

Spider Web Recruitment; Colchester (VT); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Holiday pay

Pension after a qualifying period

Access to employee rewards with 1,400+

Job summary

Just Temps is recruiting a Customer Service Executive for a client based in Sudbury, Suffolk. This is a full-time, temp-to-perm role with a day shift, Monday to Friday. You will be the on-site point of contact for Export customers and distributors, processing orders on SAP from intake to dispatch, and coordinating with credit control, warehouse and production.

Starting pay is £15.94 per hour. Own transport is essential due to location.

Qualifications

• Previous customer service experience and SAP familiarity.
• Practical, hands-on and detail-oriented.
• Own transport is essential due to location.

Responsibilities

• Process orders onto SAP from start to dispatch.
• Coordinate with credit control on outstanding payments.
• Collaborate with warehouse and production to meet requirements.
• Handle customer enquiries.
• Provide shipping information and documentation.

Skills

Customer service

SAP experience

Credit control

Detail oriented

Tools

SAP

Job description

Customer Service Executive - We're currently recruiting for a Customer Service Executive to join our client based in, Sudbury, Suffolk on a temp to perm basis.

This is an excellent opportunity for someone looking to build a long-term career within manufacturing. The role will initially be a temporary position for up to 12 weeks and for the right candidate will go permanent!

Why work with Just Temps?

We have over 40 years of experience supporting businesses with temporary and temp-to-perm roles. Over the last 12 months, we have placed over 200 candidates into permanent positions!

We offer fantastic benefits and these include:

• Holiday pay on each hour worked
• Pension after a qualifying period
• Access to employee rewards with 1,400 offers, including retail discounts, cashback, phone savings, discounted fitness membership + more!

About the Role:

The role is to be the point of contact on site for their Export customers and distributors from processing the orders onto the system until goods have been despatched from the factory. This is a full-time role, Monday - Friday, day shift. The starting pay rate is £15.94 per hour.

Duties:

• Processing orders onto SAP (previous experience is required)
• Working with credit control to check any outstanding payments
• Working closely with warehouse, production and ensuring requirements are met
• Deal with all enquiries
• Advice shipping information and documentation

Requirements:

• Previous customer service experience and experience using SAP is essential
• Practical, hands-on, and detail-oriented
• Flexible and willing to learn new tasks within the department
• Own transport is essential due to the location

We look forward to hearing from you.

Just Temps acts as an Employment Business for the supply of Temporary staff.