Customer Service & Equipment Support Specialist

U-Haul; Manor (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLaw Legal program

Discounts on electronics and hotels

Job summary

U-Haul International is seeking a Customer Service Representative to be the face of our service at a U-Haul center. You will assist customers, manage rentals with U-Scan tech, and help move and hook up trucks and trailers while inspecting equipment and educating customers about our services.

The role includes on-the-job education, opportunities for advancement, and a comprehensive benefits slate. A positive, people-focused attitude will help you succeed in this hands-on environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a Customer Service Representative to be the face of our service at a U-Haul center. You will assist customers, manage rentals with U-Scan tech, and help move and hook up trucks and trailers while inspecting equipment and educating customers about our services.

The role includes on-the-job education, opportunities for advancement, and a comprehensive benefits slate. A positive, people-focused attitude will help you succeed in this hands-on environment.