Customer Service & Equipment Specialist

U-Haul International, Inc.; Kennesaw (GA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental/vision insurance

Job summary

U-Haul International, Inc. is seeking a friendly Customer Service Representative to be the face of our team and help customers with U-Haul products and services. You will assist customers, inspect and maintain equipment, and use U-Scan technology to manage rentals and inventory.

On-the-job education and advancement opportunities are available, with paid interviews and signing incentives. Join a team that values service and safety, supports growth, and provides benefits including health plans,

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a friendly Customer Service Representative to be the face of our team and help customers with U-Haul products and services. You will assist customers, inspect and maintain equipment, and use U-Scan technology to manage rentals and inventory.

On-the-job education and advancement opportunities are available, with paid interviews and signing incentives. Join a team that values service and safety, supports growth, and provides benefits including health plans,