Customer Service & Equipment Support Specialist

Uhaul; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Life insurance

Gym Reimbursement Program

Discounts on Apple products

Job summary

U-Haul is looking for a Customer Service Representative in Akron, Ohio. You will be the face of our service, assisting customers by inspecting equipment, managing rentals, and guiding them through our offerings on-site at the Akron location.

Responsibilities include operating U-Scan tech, moving and hooking up trucks, inspecting gear, and processing invoices while staying safety-conscious and customer-focused. Training and advancement opportunities are available.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is looking for a Customer Service Representative in Akron, Ohio. You will be the face of our service, assisting customers by inspecting equipment, managing rentals, and guiding them through our offerings on-site at the Akron location.

Responsibilities include operating U-Scan tech, moving and hooking up trucks, inspecting gear, and processing invoices while staying safety-conscious and customer-focused. Training and advancement opportunities are available.