Customer Service & Equipment Support Pro

U-Haul; Youngstown (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Life insurance

ESOP

Job summary

U-Haul is seeking a friendly Customer Service Representative in Youngstown, OH to be the face of our service team. You will assist customers inside and outside a U-Haul center, use U-Scan technology to manage rentals, move and hook up trucks, inspect equipment, and answer questions about products and services.

On-the-job education and opportunities for advancement are available. Join a team that values safety, reliability, and customer satisfaction, with a schedule that supports ongoing training

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Youngstown, OH to be the face of our service team. You will assist customers inside and outside a U-Haul center, use U-Scan technology to manage rentals, move and hook up trucks, inspect equipment, and answer questions about products and services.

On-the-job education and opportunities for advancement are available. Join a team that values safety, reliability, and customer satisfaction, with a schedule that supports ongoing training