Customer Service & Equipment Dispatch Specialist

Uhaul; Kent (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Job summary

U-Haul is hiring a Customer Service Representative in Kent, Ohio. You will be the face of our service, aiding customers by explaining products, assisting with rentals, and ensuring safe, well-maintained equipment.

Join a team that emphasizes on-the-job education, opportunities for hands-on learning, and a fast-paced, customer-first environment. The role involves using U-Scan tech, inspecting equipment, and supporting operations at the rental center.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Kent, Ohio. You will be the face of our service, aiding customers by explaining products, assisting with rentals, and ensuring safe, well-maintained equipment.

Join a team that emphasizes on-the-job education, opportunities for hands-on learning, and a fast-paced, customer-first environment. The role involves using U-Scan tech, inspecting equipment, and supporting operations at the rental center.