Customer Service & Equipment Support Specialist

U-Haul / Repwest Insurance; Mansfield (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Paid holidays

401(k) Savings Plan

Job summary

U-Haul is seeking a Customer Service Representative in Mansfield, OH to be the face of our service team and help customers with rentals, equipment checks, and product information. You will assist customers inside and outside a U-Haul center, use U-Scan technology to manage rentals, and ensure equipment is prepared and returned accurately.

We offer on-the-job education, interviews with pay, and a range of benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Mansfield, OH to be the face of our service team and help customers with rentals, equipment checks, and product information. You will assist customers inside and outside a U-Haul center, use U-Scan technology to manage rentals, and ensure equipment is prepared and returned accurately.

We offer on-the-job education, interviews with pay, and a range of benefits.