Customer Service & Equipment Specialist — Paid Training

U-Haul; Decatur (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision Plans

LifeLock Identity Theft Protection

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of its service and help customers on their journeys by inspecting and maintaining equipment. You will work with a supportive team, use U-Scan technology to manage rentals, and assist with moving and hooking up trucks and trailers.

On-the-job education is provided, with opportunities to grow within the company. Applicants should have a valid driver’s license and a high school diploma, with readiness to learn safety

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of its service and help customers on their journeys by inspecting and maintaining equipment. You will work with a supportive team, use U-Scan technology to manage rentals, and assist with moving and hooking up trucks and trailers.

On-the-job education is provided, with opportunities to grow within the company. Applicants should have a valid driver’s license and a high school diploma, with readiness to learn safety