Customer Service & Equipment Specialist (Hiring Bonus)

U-Haul; Columbus (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative to be the face of our service at a U-Haul location. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers while inspecting equipment for safety.

The role includes education through U-Haul University and potential certifications for propane and forklift. Minimum qualifications include a valid driver's license and a high school diploma or equivalent.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative to be the face of our service at a U-Haul location. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks and trailers while inspecting equipment for safety.

The role includes education through U-Haul University and potential certifications for propane and forklift. Minimum qualifications include a valid driver's license and a high school diploma or equivalent.