Customer Service & Equipment Specialist – Training & Rewards

U-Haul; Kansas City (MO); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Career stability

Opportunities for advancement

Health insurance & prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Résumé du poste

U-Haul seeks a Customer Service Representative to be the face of our exceptional service, assisting customers with rentals and equipment needs. You will use U-Scan tech, move and hook up trucks, inspect equipment, and educate customers on products.

Propane filling and forklift duties may be available after certification, with ongoing training through U-Haul University. Requirements include a valid driver’s license and a high school diploma.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and clean driving record.

Responsabilités

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Connaissances

Customer service

Communication

Teamwork

Formation

High school diploma or equivalent

Outils

Forklift operation

Description du poste

U-Haul seeks a Customer Service Representative to be the face of our exceptional service, assisting customers with rentals and equipment needs. You will use U-Scan tech, move and hook up trucks, inspect equipment, and educate customers on products.

Propane filling and forklift duties may be available after certification, with ongoing training through U-Haul University. Requirements include a valid driver’s license and a high school diploma.