Customer Service & Equipment Support Specialist (Hiring Bonus)

U-Haul; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings

Life insurance

ESOP

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of our service at retail stores. You will assist customers, inspect and maintain equipment, and use smartphone-based U-Scan tech to manage rentals and inventory.

Join a supportive team, learn on the job, and enjoy on-the-job education. A valid driver’s license and a high school diploma are required, with opportunities for advancement and training through U-Haul University.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of our service at retail stores. You will assist customers, inspect and maintain equipment, and use smartphone-based U-Scan tech to manage rentals and inventory.

Join a supportive team, learn on the job, and enjoy on-the-job education. A valid driver’s license and a high school diploma are required, with opportunities for advancement and training through U-Haul University.