Customer Service & Equipment Specialist

U-Haul; Newark (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Gym Reimbursement Program

Dental & Vision Plans

Employee assistance program

Job summary

U-Haul is seeking a Customer Service Representative to be the friendly face of our team, helping customers with products and services, managing rentals with U-Scan tech, and assisting with vehicle and trailer hookups. You’ll move and inspect equipment, answer questions, and educate customers on offerings.

Role includes on-the-job education, interviews, and possible certifications for propane and forklift operation. A quick-start opportunity with paid interviews is available.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the friendly face of our team, helping customers with products and services, managing rentals with U-Scan tech, and assisting with vehicle and trailer hookups. You’ll move and inspect equipment, answer questions, and educate customers on offerings.

Role includes on-the-job education, interviews, and possible certifications for propane and forklift operation. A quick-start opportunity with paid interviews is available.