Customer Service & Equipment Specialist

U-Haul; Hudson (FL); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Paid holidays

Job summary

U‑Haul is seeking a Customer Service Representative in Hudson, FL to be the face of its service. You will assist customers, manage rentals using smartphone-based U‑Scan, and help with equipment setup, invoicing, and returns. The role includes physical tasks such as moving equipment and potential certification for propane and forklift.

Applicants should have a valid driver's license and a high school diploma. U‑Haul offers benefits, ongoing education, and potential advancement opportunities.

Qualifications

• Minimum qualifications: Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.
• Safety awareness and ability to work around equipment and chemicals as described in the job posting.

Responsibilities

• Assist customers inside and outside a U‑Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up trucks and trailers; inspect equipment on the lot.
• Prepare rental invoices and process returns; educate customers on products and services.
• Install hitch and trailer wiring; fill propane and forklift operation may be required.
• Participate in continuous U‑Haul education through U‑Haul University.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U‑Haul is seeking a Customer Service Representative in Hudson, FL to be the face of its service. You will assist customers, manage rentals using smartphone-based U‑Scan, and help with equipment setup, invoicing, and returns. The role includes physical tasks such as moving equipment and potential certification for propane and forklift.

Applicants should have a valid driver's license and a high school diploma. U‑Haul offers benefits, ongoing education, and potential advancement opportunities.