Customer Service & Equipment Specialist

U-Haul; Escanaba (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

401(k) Savings Plan

ESOP

Gym reimbursement

Dental & Vision

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative to join our on-site team in Escanaba, MI. You will assist customers at the center, handle rentals, inspect and maintain equipment, and use U-Scan technology to manage inventory and dispatch. A positive, people-centric attitude helps you thrive in this role.

Minimum qualifications include a valid driver's license and a high school diploma or equivalent. We offer paid holidays, health plans where eligible, and opportunities for advancement

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join our on-site team in Escanaba, MI. You will assist customers at the center, handle rentals, inspect and maintain equipment, and use U-Scan technology to manage inventory and dispatch. A positive, people-centric attitude helps you thrive in this role.

Minimum qualifications include a valid driver's license and a high school diploma or equivalent. We offer paid holidays, health plans where eligible, and opportunities for advancement