Customer Service & Equipment Dispatch Pro

U-Haul International, Inc.; South Haven (MI); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24‑hour physician available for kids

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul International, Inc. in South Haven, Michigan seeks a friendly Customer Service Representative to assist customers with products and services, manage rentals using U-Scan tech, and help maintain equipment.

The role includes on-the-job education, a part-time schedule, and opportunities to grow. Candidates should have a high school diploma and a valid driver’s license; physical duties involve lifting and operating equipment.

Qualifications

• Friendly, motivated person with customer-facing skills.
• Ability to assist customers and educate on products and services.
• Comfort with using technology to manage rentals and inventory.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma

Tools

U-Scan technology

Job description

U-Haul International, Inc. in South Haven, Michigan seeks a friendly Customer Service Representative to assist customers with products and services, manage rentals using U-Scan tech, and help maintain equipment.

The role includes on-the-job education, a part-time schedule, and opportunities to grow. Candidates should have a high school diploma and a valid driver’s license; physical duties involve lifting and operating equipment.