Customer Service & Equipment Inspector - $100/$300 Bonuses

U-Haul; Idaho Falls (ID); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products, Dell...

Life insurance

Gym Reimbursement Program

MetLife auto and home insurance

You Matter EAP

Job summary

U-Haul is seeking a Customer Service Representative who will be the face of the company’s service, assisting customers in-branch and on location. You will use U-Scan to manage rentals and inventory, move and hook up equipment, and ensure trucks and trailers are clean and ready for customers.

The position emphasizes on-the-job education, with interviews conducted and paid, plus opportunities to earn bonuses and participate in a comprehensive benefits package including health, life, and retirement

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative who will be the face of the company’s service, assisting customers in-branch and on location. You will use U-Scan to manage rentals and inventory, move and hook up equipment, and ensure trucks and trailers are clean and ready for customers.

The position emphasizes on-the-job education, with interviews conducted and paid, plus opportunities to earn bonuses and participate in a comprehensive benefits package including health, life, and retirement