Customer Service Rep - On-the-Job Training & Bonuses

U-Haul; Tooele (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans,

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLaw Legal program

Discounts on Apple products, Dell, etc

LifeLock Identity Theft Protection

Job summary

U-Haul International is seeking a Customer Service Representative to be the face of our service and help customers with rentals and equipment inspection. You will use U-Scan tech to manage inventory, move trucks, and educate customers on products.

We offer on-the-job education, a $100 hiring bonus, a $300 completion bonus, and opportunities for advancement with a comprehensive benefits package and employee programs.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a good driving record.
• Experience in customer service is a plus.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a Customer Service Representative to be the face of our service and help customers with rentals and equipment inspection. You will use U-Scan tech to manage inventory, move trucks, and educate customers on products.

We offer on-the-job education, a $100 hiring bonus, a $300 completion bonus, and opportunities for advancement with a comprehensive benefits package and employee programs.