Dynamic Customer Service Pro for Equipment Dispatch

U-Haul International, Inc.; Mobile (AL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Prescription plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLife auto and home insurance

MetLaw Legal program

Discounts on Apple products

Discounts on Dell computers

Discounts on cell phone plans

Discounts on hotels

Mindset App Reimbursement

24-hour physician available for kids

Customer Service Scholarship? (implied

Job summary

U-Haul International, Inc. is seeking a friendly, motivated Customer Service Representative to be the face of our exceptional service and assist customers with inquiries, equipment inspection, and dispatch using U-Scan technology.

You will join a supportive team and gain on-the-job education, with paid interviews and bonuses. Responsibilities include assisting customers, moving and hooking up trucks, inspecting equipment, and educating customers about products and services.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a friendly, motivated Customer Service Representative to be the face of our exceptional service and assist customers with inquiries, equipment inspection, and dispatch using U-Scan technology.

You will join a supportive team and gain on-the-job education, with paid interviews and bonuses. Responsibilities include assisting customers, moving and hooking up trucks, inspecting equipment, and educating customers about products and services.