Customer Service & Equipment Dispatcher

U-Haul International, Inc.; Wyoming (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dellceom

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan tech to dispatch and return rentals.

Join a supportive team dedicated to helping customers on their journeys. The role offers on-the-job education, opportunities for advancement, and a benefits package including health plans if eligible.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan tech to dispatch and return rentals.

Join a supportive team dedicated to helping customers on their journeys. The role offers on-the-job education, opportunities for advancement, and a benefits package including health plans if eligible.