Customer Service Entry Level

Idt; Michigan; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonuses

Positive workplace

Parking subsidy

Insurance

Discounts

Growth opportunities

Legal benefits

Job summary

Boss Revolution is seeking a Customer Care Representative to provide exceptional support across channels. You will assist customers with questions, concerns, and requests, aiming to resolve issues promptly and with empathy. Collaboration with internal teams will ensure accurate and timely resolutions in a fast-paced environment.

The role emphasizes excellent communication, patience, and a customer-first attitude to maintain high satisfaction and loyalty.

Qualifications

• High School Diploma required.
• 85% English proficiency.
• Microsoft Office proficiency.
• Customer service experience is a plus.
• Excellent communication skills (written and spoken).
• Job stability at previous jobs.
• Problem-solving skills and the ability to think under pressure.
• Patient, helpful, empathetic, good listener & professional.
• Attention to details.
• Goals and people oriented.

Responsibilities

• Provide an excellent customer experience by assisting customers with questions, concerns and requests.
• Communicate with customers through different channels.
• Help resolve issues efficiently and professionally.
• Collaborate with internal teams to ensure customer issues are addressed and resolved.

Skills

Communication skills

Problem solving

Attention to detail

Empathetic listener

Patience

English proficiency

Education

High School Diploma

Tools

Microsoft Office

Job description

About the Job

As a Customer Care Representative at Boss Revolution, you will be responsible for providing an excellent customer experience by assisting customers with their questions, concerns, and requests. You will communicate with customers through different channels, help resolve issues efficiently, and ensure that every interaction is handled with professionalism and empathy.

This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-paced, customer-focused environment. You will also work closely with internal teams to ensure customer issues are properly addressed and resolved.

Requirements

• High School Diploma
• 85% of English Proficiency
• Microsoft Software proficiency
• Customer Service Experience its a plus.
• Excellent communication skills (written and spoken)
• Job stability (at previous jobs)
• Problem – solving skills and the ability to think under pressure.
• Patient, helpful, empathetic, good listener & professional
• Attention to details
• Goals and people oriented

We Offer

• Bonuses
• A great and positive workplace
• Parking Subsidy
• Life and Medical Insurance
• Benefits and Discounts
• Growth opportunities
• Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)