Customer Service

Platinum Coastal Group; Chesterfield (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive training and ongoing support

Opportunities for growth and advancement

Team-oriented work environment

Employee benefits and perks

Job summary

A customer service company is seeking a friendly and motivated Entry-Level Customer Service Representative in Chesterfield, Missouri. This on-site role involves welcoming clients, answering their questions, and providing support. No prior experience is necessary as comprehensive training is offered. Ideal candidates will have strong communication skills, a positive attitude, and the ability to multitask. The company fosters a team-oriented environment with opportunities for growth and advancement.

Qualifications

• High school diploma or equivalent required.
• No previous experience needed; training provided.
• Strong verbal and written communication skills vital.
• Friendly and comfortable assisting people face-to-face.
• Reliable, punctual, and eager to learn.
• Flexible availability depending on company needs.

Responsibilities

• Welcome clients and provide assistance in person.
• Answer questions and offer accurate service information.
• Handle inquiries and resolve concerns promptly.
• Document interactions and customer details accurately.
• Collaborate with team members for a smooth experience.
• Follow company guidelines for communication, safety, and service standards.
• Collaborate with team members to ensure a smooth customer experience.
• Participate in training to develop knowledge of company services and procedures.

Skills

Strong verbal communication skills

Strong written communication skills

Ability to multitask

Reliable and punctual

Friendly and approachable

Reliability

Customer service basics

Education

High school diploma or equivalent

Job description

Overview

Position Overview We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required—just a positive attitude, strong communication skills, and a willingness to learn.

Duties

• Welcome clients and provide assistance in person.
• Answer questions and offer clear, accurate information about services, processes, or policies.
• Handle inquiries and resolve concerns in a professional and timely manner.
• Document interactions, updates, and customer details accurately.
• Escalate more complex issues to the appropriate team or department.
• Follow company guidelines for communication, safety, and service standards.
• Collaborate with team members to ensure a smooth customer experience.
• Participate in training to develop knowledge of company services and procedures.

Qualifications

• High school diploma or equivalent.
• No previous experience required; training is provided.
• Strong verbal and written communication skills.
• Friendly, approachable, and comfortable assisting people face-to-face.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable, punctual, and eager to learn.
• Ability to work both independently and as part of a team.
• Flexible availability depending on company needs.

What We Offer

• Comprehensive training and ongoing support.
• Opportunities for growth and advancement.
• A positive, team-oriented work environment.
• Employee benefits and perks (varies by company).