Customer Service

Platinum Coastal Group; Mirando City (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Opportunities for growth

Employee benefits

Job summary

A customer service firm in Mirando City is seeking a friendly and motivated Entry-Level Customer Service Representative. This on-site role involves interacting directly with clients to answer questions and support daily customer needs. No prior experience is required, just a positive attitude and strong communication skills. The firm offers comprehensive training, opportunities for growth, and a team-oriented work environment.

Qualifications

• No previous experience required; training is provided.
• Strong verbal and written communication skills.
• Ability to work both independently and as part of a team.

Responsibilities

• Welcome clients and provide assistance in person.
• Answer questions and offer clear, accurate information about services, processes, or policies.
• Document interactions, updates, and customer details accurately.

Skills

customer satisfaction

customer service

strong communication skills

Education

High school diploma or equivalent

Job description

Overview

We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required—just a positive attitude, strong communication skills, and a willingness to learn.

Duties

• Welcome clients and provide assistance in person.
• Answer questions and offer clear, accurate information about services, processes, or policies.
• Handle inquiries and resolve concerns in a professional and timely manner.
• Document interactions, updates, and customer details accurately.
• Escalate more complex issues to the appropriate team or department.
• Follow company guidelines for communication, safety, and service standards.
• Collaborate with team members to ensure a smooth customer experience.
• Participate in training to develop knowledge of company services and procedures.

Qualifications

• High school diploma or equivalent.
• No previous experience required; training is provided.
• Strong verbal and written communication skills.
• Friendly, approachable, and comfortable assisting people face-to-face.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable, punctual, and eager to learn.
• Ability to work both independently and as part of a team.
• Flexible availability depending on company needs.

What We Offer

• Comprehensive training and ongoing support.
• Opportunities for growth and advancement.
• A positive, team-oriented work environment.
• Employee benefits and perks (varies by company).

Skills: customer satisfaction,customer service,customer service experience