Customer Service Superhero — Fast-Paced Team

Domino's; Rigby (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

Domino's in Rigby, Idaho is seeking a Customer Service Representative to be the friendly face and voice for customers. You’ll handle inquiries, process orders, and resolve issues with a calm, problem-solving approach.

Join a fast-paced team where your communication skills shine and your knowledge helps customers navigate orders and returns, while collaborating with other departments to deliver hot, fresh pizzas and great service.

Qualifications

• Clear, concise communication both spoken and written.
• Strong ability to handle multiple customer inquiries.
• Comfort with basic computer systems and CRM tools.
• Ability to stay calm under pressure and resolve issues quickly.
• Collaborative team player with a positive attitude.

Responsibilities

• Serve as the main friendly contact for customers via phone and chat.
• Resolve inquiries, process orders, returns, and exchanges promptly.
• Document interactions in the CRM system accurately.
• Coordinate with other departments to meet customer needs.
• Maintain product knowledge to assist customers effectively.
• Support team training and share ideas to improve service quality.

Skills

Excellent communication

People skills

Problem solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Team player

Flexible

Education

High school diploma

Tools

CRM software

Job description

Domino's in Rigby, Idaho is seeking a Customer Service Representative to be the friendly face and voice for customers. You’ll handle inquiries, process orders, and resolve issues with a calm, problem-solving approach.

Join a fast-paced team where your communication skills shine and your knowledge helps customers navigate orders and returns, while collaborating with other departments to deliver hot, fresh pizzas and great service.