Customer Service & Dispatcher (In-Person)

Dog-House; Brunswick (ME); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous Paid Time Off

Federal holidays off

Your birthday off

Bonus opportunities

Paid training

Company outings

On-call standby pay

100% paid employee Health Insurance

Vision and Dental insurance

IRA plan matching

Short-term disability

Job summary

Dog House in Brunswick, Maine is hiring a full-time Customer Service Representative to join our small, in-person office of four. You will be cross-trained as a CSR and dispatcher, handling phones, scheduling, and coordinating with technicians.

No prior experience is required; we seek an outgoing, phone-friendly, highly organized team member who communicates well under pressure. Benefits include generous paid time off, health insurance, paid training, and opportunities for growth in a

Qualifications

• No prior experience required.
• Outgoing personality and phone skills essential.
• Must be able to work in-person in Brunswick, ME.

Responsibilities

• Ensure customers are cared for daily.
• Provide excellent customer service experience.
• Answer phones.
• Return customer calls.
• Outbound calls.
• Schedule appointments.
• Assist technicians with dispatch duties.
• Perform administrative tasks.

Skills

Customer service

Phone etiquette

Multitasking

Team player

Microsoft 365

Organizational skills

Tools

Microsoft 365

Job description

Dog House in Brunswick, Maine is hiring a full-time Customer Service Representative to join our small, in-person office of four. You will be cross-trained as a CSR and dispatcher, handling phones, scheduling, and coordinating with technicians.

No prior experience is required; we seek an outgoing, phone-friendly, highly organized team member who communicates well under pressure. Benefits include generous paid time off, health insurance, paid training, and opportunities for growth in a