Customer Service & Dispatcher - Fast-Paced Support Pro

Seer Group; Traverse City (MI); On-site; USD 24,796 - 30,307; Full time

Job summary

Seer Group in Traverse City, MI, seeks a Customer Service Representative dedicated to delivering the highest quality service to customers. The ideal candidate should possess excellent communication skills, handle sensitive customer concerns, and able to prioritize tasks effectively.

This full-time position requires a high school diploma and experience in customer service, preferably with proficiency in Microsoft Office Suite. Join us to enhance customer satisfaction through exceptional service.

Qualifications

• Requires a high school diploma and/or equivalent.
• Previous customer service experience is preferred.
• Must have experience with Microsoft Office Suite.

Responsibilities

• Deliver the highest level of quality of service to our customers.
• Resolve customer grievances effectively.
• Prioritize tasks according to importance.

Skills

Excellent communication skills including active listening

Service-oriented

Ability to handle sensitive customer concerns

Ability to prioritize tasks in a fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Seer Group in Traverse City, MI, seeks a Customer Service Representative dedicated to delivering the highest quality service to customers. The ideal candidate should possess excellent communication skills, handle sensitive customer concerns, and able to prioritize tasks effectively.

This full-time position requires a high school diploma and experience in customer service, preferably with proficiency in Microsoft Office Suite. Join us to enhance customer satisfaction through exceptional service.