Receptionist & Scheduling Coordinator

Manpower Group (USA); Traverse City (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

Manpower Group (USA) is seeking a Receptionist in Traverse City, MI. The role supports the Customer Service Department and daily office operations, requiring excellent communication and strong organizational skills.

A proactive attitude helps the successful candidate thrive in a dynamic team environment. The position involves handling front-desk tasks, scheduling service visits, assisting customers with inquiries, and coordinating with field technicians.

Qualifications

• Excellent communication skills and professional phone etiquette.
• Strong organizational abilities with accuracy in records and scheduling.
• Proactive attitude to anticipate client needs and assist teammates.

Responsibilities

• Serve as the first point of contact for customers via phone and in person.
• Schedule and confirm service appointments, repairs, installations, and maintenance visits.
• Assist customers with inquiries regarding services, pricing, and availability.
• Coordinate with technicians to optimize service routes and communicate details.
• Maintain accurate customer records, prepare work orders and invoices, handle billing inquiries.

Skills

Communication

Organization

Proactive attitude

Education

High school diploma or equivalent

Job description

Manpower Group (USA) is seeking a Receptionist in Traverse City, MI. The role supports the Customer Service Department and daily office operations, requiring excellent communication and strong organizational skills.

A proactive attitude helps the successful candidate thrive in a dynamic team environment. The position involves handling front-desk tasks, scheduling service visits, assisting customers with inquiries, and coordinating with field technicians.